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Massivedynamic.co
Welcome
We are KKH
We go beyond boundaries

Company Mission
Mission

To Simplify the Communication between Enterprises and Consumers

Company Values
Values

Keystone Kindness Hardworking

Company vision
Vision

To Become the Leader of China’s BPO Service Provider

Our Company

KKH is a global service provider specializing in providing comprehensive solutions not limited to customer contact management, E-commerce, online customer service and services in the business process outsourcing (BPO) domains. We provide an array of one stop BPO solutions to market leaders around the world in the communications, technology, fashion, healthcare and transportation & leisure industries. The services are delivered through multiple communication channels including E-commerce, phone, email, social media and online services. As a trusted partner, we’ve been able to achieve  revenue of more than 140 million RMB annually and we have over 2000 talented professionals globally. To better serve our clients, we also provide various enterprise support services in Shanghai, Kunshan, Wuhan in China, Cebu in the Philippines and Tokyo, Japan.


 

Contact Center

The services are delivered through multiple communication channels including E-commerce, phone, email, social media and online services. Our state-of-art facilities are compliant to high standards in the industry to ensure our clients and customers receive Best-in-Class service.

E-commerce

We service most of the famous brands and global enterprises on Contact Center Service, E-Commerce Customer Service, and Online Customer Service and achieve good value of service from our client’s feedback. We have a diversified portfolio of clientele’s ,many of whom are leading e-commerce brands in and outside china

Overseas Operation

To better accommodate our clients requirement, we provide various enterprise support services in Shanghai, Kunshan, Wuhan of China, Cebu of the Philippines and Tokyo of Japan.

BPO Service

We provide an array of one stop BPO solutions to market leaders around the world in the communications, fashion.

Award & Recognition

Best China BPO Supplier

2015 the Best China BPO Supplier 2015 the Best JD Service Provide

ISO9001

2016 the Best China Internet Service Center ISO9001 2016 the Best China Internet Service Center ISO27001

Best JD Service Partner

2016 the Best China BPO Supplier 2016 the Best JD Service Partner 2016 the Best China Internet Service Center

Best Cross-Border EC Supplier

the Best Cross-Border EC Supplier National New High-Tech Enterprise 2017 Professional BPO by ISO27001

We Are Growing up
 

As a BPO which is fully  COPC compliant, KKH insists in providing  excellent Customer Experiences to our clients and customers. Moreover, KKH also distributes our professionalism on studying and researching. By all means, KKH has been successfully audited and received the qualification of ISO9001 & ISO27001.
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Services
 

Our team assists you in defining, creating, developing, and maximizing solutions with todays’ technologies that will allow your customers to better interact and communicate with your brand. Our agents are instilled and trained to be obsessive about your customers and brand. We provide the training, technology, and facilities to represent your brand to your most important asset – your customers.

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Solutions
 

Your customers will be contacting a center to warrant the right services at the right time and they expect that the delivery if the service is spot on all the time.To bring the right solution to each customer, we help you define the best customer experience strategy and implement an efficient and unique operation to handle each interaction. In China the days of broad based market growth are coming to an end as consumers become more selective about where they spend their money.The decision to spend is shifting and Consumers are seeking convenience, value in products, great customer service and experiences that will bind them to the brand.

Welcome, we are KKH We go beyond boundaries.